AI for Trades Businesses

AI for Trades Businesses: customer care, appointment scheduling and job management.

approx. 70% · Less office work

Requests are captured automatically and prepared as a draft quote.

approx. 10 hrs · Per week back on site

The office time saved adds up across the working week.

approx. 4 hrs · To the quote

The draft quote is already prepared and no longer has to be written by hand in the evening.

Every · call is answered

The phone assistant answers while you are on site.

All figures are model calculations based on the stated assumptions and are not measured customer data. The full calculation is under “Why?” in each case.

Everyday Work in the Trades: Coordinating the Site and the Office

Everyday work in a trades business requires a lot of coordination between the construction site and the office. Appointment scheduling and taking emergency calls are especially hard when every pair of hands is needed on site. Customers expect good craftsmanship, and they also expect to reach the business and to get reliable appointments.

Coordinating on-site appointments by hand takes time that is missing on the site. When many requests arrive at once, jobs get lost quickly and employees come under pressure. Well-planned automation helps here.

Calculate quotes

Cost estimates as drafts

From project requests, the assistant lists materials and working hours for the cost estimate, ready for your approval.

Emergency service around the clock

Emergencies forwarded right away

Urgent cases such as burst pipes or heating failures are recognized at any hour, sorted by urgency and assigned to the technicians on call.

Coordinate appointments

Scheduling and technician assignment

The AI takes appointment requests, checks which technicians are free and books the slot. The customer receives a confirmation by email or WhatsApp.

Order materials

Requirements captured automatically

The assistant identifies the materials needed for approved jobs, checks stock and prepares the order with the wholesaler for your approval.

Prepare invoices

Bill time and materials

Recorded working hours and small materials go into a draft invoice that you review and approve.

AI in Crafts & Job Management Automation

The Yura Solution: AI-Powered Appointment Coordination

This is where Yura comes in: our AI assistant takes over the routine in your workflow. With artificial intelligence, appointment coordination runs largely automatically. The AI Mail Assistant pre-sorts quote requests, and our AI chatbot arranges on-site appointments in real time.

The assistant recognizes whether a request is an emergency or routine. Every interaction is GDPR-compliant. Appointments are coordinated automatically, and your team feels the relief right away. Your office keeps working while you are on the construction site.

How Yura makes work in the trades easier

Better customer care through automated workflows

• Calendar Management Automatic scheduling of on-site appointments and synchronisation with the technician's calendar
• AI Phone Assistant Reachable around the clock for emergency calls, appointment requests and cost estimates, even when you are on site
• Quote Management AI-supported analysis of requests and automatic preparation of cost estimates
• Task Management Automatically created to-dos from job requests, from material orders to callbacks
• Chat Access Customers reach the business via chat, for example for service inquiries, appointment bookings and the status of their job
• Invoice Preparation Automated recording of working hours and material costs for fast invoicing

Results in everyday work: More Jobs, Less Downtime

With Yura fewer requests get lost, and that shows in your revenue. Through the automation of customer care, trades businesses can take on more jobs. When customers book their appointments through the AI phone assistant, your business is reachable around the clock.

That brings noticeable employee relief and gives you time for the actual work: good craftsmanship.

Data Protection for Your Customer Data

Data protection matters in the trades as well. Yura is built so that every automation and every use of artificial intelligence is GDPR-compliant. Customer data is sensitive information. That is why it is encrypted in transit and processed on servers in Germany.

Questions about AI in Crafts

Answers to what gets asked most. Something else on your mind?

How can an AI assistant coordinate on-site appointments?

The AI assistant handles appointment arrangements with your customers. It checks your technicians' availability in real time and confirms suitable appointments right away. That relieves the office and the site alike.

Can the AI also accept emergency calls?

Yes. The AI is reachable around the clock and takes emergency calls. It forwards urgent cases to the on-call service automatically and documents all details.

How does quote management work?

The AI analyzes incoming requests via email and automatically prepares cost estimates. It collects all necessary information from the customer.

Can I use the AI on the go?

Yes, you can access all appointments and requests from the construction site. The AI keeps all data in sync in real time.

Try Yura in your business

More time on the construction site, because the office work runs alongside. We are happy to show you what that looks like in your business.

Reachable around the clock · GDPR-compliant · Servers in Germany