Automated Customer Communication

Integrate WhatsApp into your workflow: Read chats, prioritize messages, suggest replies – all bundled like email, but in your preferred channel.

WhatsApp, like email, integrates all chats into one place.

Chats are read in batches, prioritized by urgency, and enriched with AI-generated response suggestions. You stay in control – no more switching back and forth between the app and your inbox.

WhatsApp and email in one place: chats prioritized, replies suggested, approval with a single click. No switching between apps – one interface for everything.

WhatsApp Business or your account

WhatsApp Business or your account will be securely connected. Chats will appear in the central overview – no separate app window is needed.

Real-world scenarios for your industry

See how different industries and roles use WhatsApp integration with Yura. From customer support to team coordination.

The AI reads messages, recognizes requests

The AI reads messages, recognizes requests and to-dos. Important items move to the top, routine questions are grouped together. You immediately see what needs to be done first.

Securely connected to your account

Three steps. WhatsApp in the workflow.

Chats are connected, prioritized, and enhanced with AI suggestions – all in one interface. No switching between apps.

No new tool to get used to. One layer: Connect, prioritize, answer.

WhatsApp Business or your account will be securely connected. Chats flow into the central overview – no messages get stuck in a separate app.

The AI reads messages, recognizes requests and urgency. Important items move to the top – you immediately see what's first.

AI suggests answers – tailored to context and tone. You approve them with a click. Optionally grouped into slots, just like email.

Who benefits most from WhatsApp integration?

Those who communicate a lot via WhatsApp – with customers, partners or within the team – benefit: chats are prioritized, answers are suggested, everything in one interface instead of switching apps.

Across all roles: WhatsApp like email – prioritized, with AI suggestions, one interface instead of many apps.

Support & Customer Service

Many customer inquiries via WhatsApp – read in batches, prioritized, and provided with AI-generated answer suggestions.

Chats are displayed in one overview instead of being scattered throughout the app

Urgent requests automatically move to the top

AI suggests answers – you review and approve them

Less back and forth between WhatsApp and other tools

Project Managers & Teams

Internal chats and customer contact in one place – status updates and voting without switching apps.

Team and customer chats bundled in one interface

Prioritize: What is urgent, what can wait?

AI suggestions for standard answers – less typing

Customer contact via WhatsApp – respond quickly, don't forget follow-ups, send offers promptly.

Keeping an eye on prospects and leads via WhatsApp

AI suggests answers and follow-ups – don't miss the deal!

Bundled with email: one interface for all channels

Overview of important chats – prioritized, without constantly switching between apps.

Important messages go to the top, routine to the bottom

One interface for WhatsApp + email – fewer context switches

You retain control: every answer is visible before approval

Trust & Data Protection